General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract, correction options

The purchase contract is concluded with Ladiestil.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting your order, you will receive another confirmation by email.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German, English

We save the contract text and send you the order data and our general terms and conditions in text form. You can view the contract text in our customer login.

4. Delivery conditions

In addition to the stated product prices, there are shipping costs. You can find out more about the shipping costs in the offers.

We only deliver by mail. Unfortunately, a self collection of the product is not possible. 

We do not deliver to packing stations.

5. Payment

The following payment methods are generally available to you in our shop:

Credit card You provide your credit card details during the ordering process. 

Your card will be charged immediately after you place your order. 

PayPal In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal and log in with your access data legitimize and confirm the payment order. 

The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process. 

PayPal can offer registered PayPal customers selected according to their own criteria additional payment options in the customer account. However, we have no influence on offering these modalities; Further individually offered payment modalities concern your legal relationship with PayPal. Please see your PayPal account for more information.

6. Transport damage 

If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.

7. Warranty and Guarantees 

7.1 Liability for defects 

The statutory liability law for defects applies. 

7.2 Warranties and customer service 

Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop. 

8. Dispute Resolution 

The European Commission provides a platform for online dispute resolution (OS), which you can find here.

We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board. 

General terms and conditions created with the Trusted Shops legal copywriter